Privacy Policy
1. This privacy policy applies to Lohas Residences Sukhumvit’s website at lohasresidences.com (the “Website”). This policy is committed to ensuring that your privacy is protected shall not being used for any other profits to maintain your safety and security.
Should you provide a certain information which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy statement.
2. We are the data controller and any enquiry regarding the collection or processing of your data including for the following purposes:
- We may process information relating to transactions that you enter into with us and/or through our website. The transaction data may be processed for the purpose of completing your room reservation, seeking your feedback on your stay with us, and keeping relevant records of those transactions.
- Loyalty program: A data given is for the proposes of recording stay and transaction data, earning points or apply other benefits in accordance to the program.
- Inquiries: Any communication that you send to us, such as a content associated with the communication may be processed of the record purposes including data analysis, audits, developing new products, enhancing the website, improving our services, identifying usage trends and visiting patterns, determining the effectiveness of our promotions, and meeting contractual obligations.
- Administrative and Other Communications: We will collect data on this website only if it is directly provided to us by email address, telephone number, and therefore has been provided by you with your consent in accordance to sign up for our free newsletter or other marketing activities.
3. Accordingly, your personal information may be shared with the following parties insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy;
- To the representative or travel advisor that has supplied us with your personal information (for example, your travel agent, personal assistant, employer or spouse who has provided us with your details).
- To third parties not affiliated with Lohas Residences Sukhumvit when we have your consent to do so.
- To our trusted business partners to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
- To our marketing and advertisement partners to provide you with more-relevant ads on our site and to encourage you to return to our site.
- To third parties not affiliated with Cape Siena if we have a good-faith belief that it is reasonably necessary to: (1) meet any applicable law, regulation, legal process or enforceable governmental request; (2) enforce applicable terms of service, including investigation of potential violations; (3) detect, prevent, or otherwise address fraud, security or technical issues; and (4) protect against harm to the rights, property or safety of Cape Sienna, our users or the public as required or permitted by law.
- To any third parties to the extent necessary with respect to a sale of all or part of our business operations or assets.
4. We implement reasonable administrative, organizational and technical safeguards and security measures to protect personal information within our control from unauthorized access, acquisition, disclosure, destruction or alteration, accidental loss, misuse or damage. We regularly review and monitor such safeguards and security measures.
5. In accordance to the applicable law, we will retain your personal information for such period as necessary to satisfy. Where there is no sufficient justification to retain such personal information, such personal information will be safely and securely deleted, disposed of, anonymized and/or blocked.
This privacy policy will be subject to change from time to time. The effective date of this current privacy policy is set out at the end of this document. Your use of this website constitutes your acceptance of the current terms as set out in this privacy policy.

